Frequently Asked Questions

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Account Entering Submission Requirements Entry Fees Eligibility Payment

Account

Do I need to make a new account?
If you already have a One Club account, sign in with your email and password to create your entries.
If you are new to The One Club, you can easily create an account which will allow you to enter.

Do I have to be a One Club member to enter?
No. You do not have to be a member of The One Club to enter. However, we always recommend the benefits of One Club membership! For more details on membership, click here.

How do students enter?
Students can submit their work into The Young Ones Student Awards. Click here for more details.

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Entering and Submission Requirements

How do I enter?
If you already have a One Club account, sign in with your email and password to create your entries.
If you are new to The One Club, you can easily create an account which will allow you to enter.

Are physical entries accepted?
Unfortunately, physical items are not accepted this year due to the Covid-19 pandemic. All entries must be submitted digitally.
See more questions about submission requirements.

What are the categories?
Click here to view the categories.

Can I edit or add credits after I have completed checkout and closed my entries?
Yes. Credits are not used for judging, and they can still be edited on closed entries.
NOTE: A Primary credit is required for all entries. Judging is anonymous, so the jury will not see this.

Can I edit my Entry Title or Client/Brand after I have completed checkout and closed my entries?
No. You will not be able to edit your Entry Title or Client/Brand on the entry details section for closed entries. If you need to make a change, please email tdc@oneclub.org. Be sure to include the Entry ID number in your email.

Can I submit my judging media after I have completed checkout and closed my entries?
No. The entry system will not allow you to close your entries until you have added the required media.
NOTE: Judging media cannot be edited on closed entries.

Can I delete my entries after I have completed checkout and closed them?
No, you will not be able to delete your entries once you have completed checkout and closed them.
NOTE: All entry fees are non-refundable and non-transferable. By submitting entries into the competition, entrants are committing to pay for all entry fees in full.

What media is accepted?
Each category accepts different media. Click here to view the categories and their submission media requirements.

Do I need to provide an English translation for my entry?
Yes. English translations are required for all work in another language.


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Entry Fees

How much does it cost to enter?
There is a fee for each entry that you submit. These fees vary by category.
To view the different categories and fees, click here.
NOTE: All fees listed are in U.S. Dollars (USD).

Is there a registration fee?
There is no registration fee to enter.


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Eligibility

Is my entry eligible to be entered?
Click here to see if your entry meets the rules and guidelines.


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Payment

How can I pay for my entries?
We accept payments by all major credit cards, check or via wire transfer. Credit card payments are subject to a 3% processing fee. Wire transfer payments are subject to a $35 USD processing fee.
NOTE: All payments must reach The One Club within 15 days of the invoice date.
For any payment questions, please contact accounting@oneclub.org.

Who should the check be made out to?
Please make sure all checks are made payable to: The One Club for Creativity, Inc.
NOTE: ALL CHECKS MUST BE IN U.S. DOLLARS DRAWN ON A U.S. BANK.

How do I add additional financial information to my invoice (Tax ID, VAT, PO, etc.)?
Additional financial information may be added to the Memo field with an address in your Account. This information will automatically appear on your invoice when you choose this address at Checkout.

Do you accept payment in foreign currency?
No. All payments must be made in U.S. Dollars (USD).

How will I know if my credit card payment went through?
After entering your card details and clicking the "pay now" button, you will be taken to a "thank you" screen where you can download a copy of your invoice.

Can I receive a refund for my entry fees?
No. All entry fees are non-refundable and non-transferable. By submitting entries into the competition, entrants are committing to pay for all entry fees in full.

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